Q. What is RealTick, and what can it help me do?
A. RealTick is a sophisticated trading platform for both retail and institutional investors, equipped with real-time news and research, advanced order entry tools, and charting and technical analysis. It displays Level 1 and 2 direct-access multi-asset class market data, updated in real-time. RealTick allows you to get quick quotes and gain access to market data from all major North American, European, and Asia Pacific markets and exchanges. Track over-the-counter ("OTC") stocks, listed stocks, futures, equities, options and bonds; review current prices, historical performance, and fundamental and sophisticated data with a wide variety of technical indicators.
Q. What are permissions?
A. Permissions govern nearly every part of your RealTick experience, including the exchange data it may show, which windows it may show, and what types of orders are available to the user. Your permissions are keyed to your user information.
Q. All of my forms have been signed, mailed and processed, and I have my username, domain and password. How do I install RealTick for the Internet?
A. Simply click here to go to our downloads page, with three links. These links point to the same file -- e.g., RealTick20070228.013.msi -- but are different means of downloading that file. Selecting HTTP download should be good enough for most users.
Save the file to your computer (the default location will be either My Documents or Desktop). Remember where the file is saved. Once the download is complete, double-click on the file and select "Run". This will open the installer. Follow the instructions the installer gives. Please note, it is highly recommended that you select "Complete Install" when the installer gives you the option.
The RealTick MSI is over 10MB, so downloading it serves as a decent test of your Internet connection. If you have consistent trouble downloading the RealTick installer, then you are very likely to have problems consistently running RealTick.
Q. What is a page/window?
A. A Window is an individual frame within RealTick's mainframe. This individual frame can be created through the Design menu. If you pull down the Design menu, you will see all the window types for which you are currently permissioned. A RealTick window behaves as an ordinary Microsoft Windows window. It can be maximized, restored, or closed using the standard Microsoft Windows buttons on the upper right hand corner. It is rarely a good idea to keep a RealTick window minimized most of the time. To use RealTick windows as efficiently as possible, it is a good idea to save your favorite windows.
A Page is a saved arrangement of RealTick windows. The page contains all instructions for drawing the windows and requesting data to display in the windows. Any arrangement of windows within RealTick can be saved as a page. RealTick only displays one page at a time.
When opening another page or starting a new page, a dialog box may appear, prompting you to save the changes to your current page if you have not already done so. If you hit "No," the new page will be opened (or the blank page will be started), but the arrangement of windows you were just looking at will be lost forever. Of course, this may be fine. This is always up to you! Before opening or starting a new page, it is a good idea to take stock of the arrangement of windows as you have it. If you would like to save the arrangement as you have it, but also keep the previous page as you originally opened it, make sure that you save the modified arrangement as a different page name.
Q. How do I save an arrangement of windows as a RealTick Page?
A. Select "Save" from the Page menu. To give the page another name, select "Save Page As".
Q. Can I program my own studies?
A. RealTick offers extensive options for configuring the wide range of existing chart studies. You can modify individual studies, or you can combine studies to create new ones. You can place these studies in a Chart or a MarketMinder.
Q. How do I access RealTick's analytical studies?
A. First, right-click on a Chart. Click on the "Display and Analysis" menu option. This will bring up a window with a list of the indicators present in the chart and various options for configuring the appearance of the chart. Then, click on the "Add Studies" button in the lower-left corner of the "Display and Analysis" window. The "Select Study" window will appear. Select the study you wish to use from the list. To combine and modify studies, you must use the Analysis Manager Composer. You can access this by clicking on the "Composer" button in the "Select Study" window.
If you wish to create a study that isn't available in RealTick, and you cannot create it in the Analysis Manager Composer, you might be able to use our Application Programming Interface ("API") to create a program that will take your RealTick data and manipulate it as you please. You can contact the API and Advanced Client Services ("AACS") department to discuss this option. They can be reached at +1.888.523.6672 or at toolhelp@taltrade.com.
Q. How do I find my symbol? I know what I want to look at, but I don't know the symbol.
A. With RealTick's Symbol Guide you can search for a company name. If the name is found, you will be able to see the symbol(s) for that company. Please note, we only have company names for symbols if our data sources send us those names. Our sources do not send company names for every symbol.
