Q. Is there a demo available for MultiCharts? Is paper trading included in my demo?
A. Yes, MultiCharts offers a fully functional 30 day free trial. Request a free trial here. To add live data to your demo, please contact your Introducing Broker. Paper trading is available in the MultiCharts free trial.
Q. How do I activate live trading?
A. Once you have a funded account with Vision, contact your Introducing Broker for details on how to get started with live trading using MultiCharts.
Q. How do I get support?
A. Please call or e-mail Vision's Trading Applications Group at +1.866.594.2342 or email@example.com.
Q. How do I get technical support for MultiCharts?
A. MultiCharts Customer Support may be contacted directly via Live Chat, email or telephone. MultiCharts Customer Support contact info is available here.
Q. How do I recover lost login information?
A. Please make sure you remember that your user name is case sensitive and verify that you are typing all login information correctly. If you still have trouble logging on, call Vision's Trading Applications Group at +1.866.594.2342 or firstname.lastname@example.org
Q. How do I place an order if my platform is down or I do not have access?
A. Call the Vision's 24 Hour Order Desk at +1.866.594.2274.
Q. How do I open an account with Vision or fund my existing Vision account?
A. Call Vision's Client Services team at +1.877.836.3949 or e-mail email@example.com.
Q. How do I get a license for MultiCharts?
A. To purchase a MultiCharts license, please click here.
Q. Is there a manual for MultiCharts?
A. Yes, there is a User Guide available both in MultiCharts found under the Help menu > MultiCharts Help - or from the MultiCharts Web site. The MultiCharts User Guide may be viewed electronically or via a printable .PDF format.