Q. Is there a demo available for CQG Trader? Is paper trading included in my demo?
A. Yes, CQG Trader has a fully functional 7 day demo available. To get started with a demo sign up here. Paper trading is available on the CQG Trader demo.
Q. How do I activate live trading?
A. Once you have a funded account with Vision, contact your Introducing Broker for details on how to get started with live trading on CQG Trader.
Q. How do I get support?
A. Please call or e-mail Vision's Trading Applications Group at +1.866.594.2342 or tag@visionfinancialmarkets.com.
Q. How do I recover lost login information?
A. Please make sure you remember that your user name is case sensitive and verify that you are typing all login information correctly. If you still have trouble logging on, call Vision's Trading Applications Group at +1.866.594.2342 or e-mail tag@visionfinancialmarkets.com.
Q. How do I place an order if my platform is down or I do not have access?
A. Call the Vision's 24 Hour Order Desk at +1.866.594.2274.
Q. How do I open an account with Vision or fund my existing Vision account?
A. Call Vision's Client Services team at +1.877.836.3949 or e-mail clientservices@visionfinancialmarkets.com.
Q. How do I add a contract to the Quote Board?
A. Click on a cell in the Quote Board. The border of the cell will turn red. Type in the contract and month you wish to view. For example, to view a quote on an E-mini S&P you would type “EPU0”, where “U” is the contract month and “0” is the contract year. A complete contract list can be found here. Please note, not all contracts are available for trading.
Q. How do I change the contract in the DOM?
A. In the Quote Board, double click on the contract you wish to view in the DOM.
Q. Is there a manual for CQG Trader?
A. From within CQG Trader, please click on "Help" and then select "Online Help".
